Everything you need to know about our shipping insurance provider, Order Protection.
OrderProtection.com covers your order for every major issue that can occur during shipping. Your order will be protected against loss, damage, theft, wrong items, and missing items. If something goes wrong during shipping, you can quickly file a clai
In your cart, there is a toggle to turn Order Protection on or off. Turn on Order Protection to purchase protection for your order! If you have protection turned on, you will see it appear as a line item during checkout.
You’ll typically get a response within an hour, and most claims are resolved that same. day. OrderProtection.com has 24/7 support staff so you can expect responses and. communication around the clock.
Click here to file a claim. Please note that you’ll only be able to file a claim if you purchased Order Protection when placing your order.
You can submit a claim 30 - 45 days from the date you placed your order depending. on the claim type.