Edits & CancelationsUpdated a month ago

Policy

• Time Constraint: We can only attempt to revise or cancel orders before they are processed by our warehouse. Once an order is processed and shipped, no changes can be made.

• Not Guaranteed: Submitting a request for a change or cancellation does not guarantee that the change will be successfully made. A human agent must review the ticket and confirm the status.

Information Needed

To speed up the process, please send us your request with the following details in your message:

1. Order Number

2. The specific change requested (e.g., item to remove, new address)

3. The reason for the change or cancellation