Priority orders must be placed before 12pm EST to be shipped same day.
We do our best to process orders as quickly as possible, so if you need to change/cancel your order, please contact us immediately and we will do our best to adjust your order. Please note, that if your package has been processed for shipping, we wil
In the unlikely event you are missing an item from your order, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently: Your order number The name/part number of the item you
Yes, that's no problem. If possible, please contact our Support team to provide us with the name of the individual picking up the order. Please also provide them with a copy of the invoice (email is sufficient) and have them show the invoice along
You will receive a shipping confirmation with tracking details once your order has been shipped. Please note that your tracking number may take up to 24 hours to activate. At anytime, you may also log into your CWS profile to track your order & revie
Although our team takes extra precautions to package your items safely, sometimes items can still be damaged in transit. In the event that you received your package damaged, please contact us within 5 days of receiving your order. For quick service,
You do not need to create an account to place an order, but having an online account created makes it easier to check out on future orders, track your orders, and review order history in the future should you need to reference back for warranty or re
To check the status of your shipment, log-in to your CWS account. Orders are shipped in multiple packages when there are multiple items which cannot be shipped in one box due to weight or size. In this situation, it's possible packages are split whil