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Canada Welding Supply

Track your order, review FAQs, request a return or contact our expert customer support and sales team to further assist you.

Canada Welding Supply Help Centre

Our showroom is open Monday - Friday between 9am-5pm EST and is located at 6150 Kennedy Rd, Unit 10, Mississauga, ON L5T 2J4.

For directions via Google Maps, please click here.

Where are you located?

Unfortunately once an order begins processing no changes can be made. But we can cancel or revise the order if you contact us before it's been processed to ship. Please contact us immediately via Chat (Click "Need more Help" below) or by calling 1-888-817-3344. To help us serve you better, please provide us with your order # and the item you would like to revise.

Can I cancel/edit my order?

Our team processes shipments Monday - Friday and they do their best to ensure all orders go out the same day if the order is placed before 12pm EST (Our standard processing time is 3 business days). 

We offer FREE shipping on most orders in Ontario and FREE shipping to all other Canadian provinces on orders over $149 (before tax). Please note exceptions apply for Northern Canada, remote locations & heavy weight shipments. 

We also ship to the US and most international countries outside of North America. For full details of our shipping policy, please click here.

What is your shipping policy?

Most items can be returned within 30 days of receiving your order if the item is unused & unopened. A Return Merchandise Authorization (RMA) is required and returns sent back without an RMA will be denied. 

To initiate a return: Please email support@canadaweldingsupply.ca with your order number, part number of items you would like to return + the reason for your return. A member of our team will then reply with your RMA and return instructions. 

For full details of our return policy, and info on how to initiate a return, please click here.

What is your return policy?

For all of our current promotions, please review our Sales & Promotions page.

You may also click/tap on the following links for exclusive online discounts if you're a Student/Apprentice or Military.

Where can I get a discount?

Yes! We've partnered with Royal Bank and provide easy and affordable financing through our partner,PayPlan by RBC™, so you can pay for your purchase over time.

Get a decision in seconds with no obligation to buy. Checking your rate won't affect your credit score. Your data is safe and encrypted.

For full details, visit the PayPlan by RBC FAQ page here

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